Pricing
Usage-based pricing. Pay only for what you use.
Resource
Need the business case for AutoQA and VoC?
Use simple ROI calculators for AutoQA and Voice of the Customer instead of one combined model.
Quality & Voice of Customer
Analyze 100% of human and AI agent interactions to identify issues before they escalate, improving satisfaction scores by 85% with actionable quality insights.
Usage-based pricing
Observability
Centralize KPIs, QA performance, and VoC insights in one unified dashboard. Real-time alerts and automated actions transform quality assurance and customer feedback into actionable intelligence.
Real-time Triaging
Automatically classify, prioritize, and route incoming interactions in real time. Ensure every conversation reaches the right team instantly—reducing handle time and improving first-contact resolution.
FAQ
How does usage-based pricing work?
You pay per interaction for AI Process, Metrics, and Sentiment analysis. Other services are priced per employee or per month. You only pay for what you use.
Is there a minimum commitment?
Most services require a platform fee of $500/month for core infrastructure. Beyond that, you only pay for specific features and volumes you use.
How is billing handled?
Usage is calculated monthly. We provide detailed analytics on your dashboard and send a comprehensive invoice at the end of each billing cycle.
Can I combine different AI services?
Yes, our platform is modular. You can use any combination of AI services based on your needs.