Manufacturing Solutions
Streamline manufacturing operations with intelligent customer service, quality monitoring, and custom operational applications.
100%
Interaction coverage
90%
Faster deployment
Real-time
Quality insights
Key Challenges
•Coordinating customer service across complex supply chains
•Managing technical support for products and equipment
•Ensuring compliance with industry regulations
•Optimizing production planning and resource allocation
•Maintaining quality standards across operations
Solutions
Omnichannel Platform
Centralize customer communications from distributors, partners, and end customers in one unified system.
Use Cases
- •B2B customer support for distributors
- •Technical support for equipment and products
- •Order management and delivery coordination
- •Partner communication and collaboration
Benefits
- •Unified view of all customer touchpoints
- •Complete context for complex technical issues
- •Seamless collaboration between teams
- •Integration with ERP and production systems
Quality & Voice of Customer
Monitor service quality, track customer feedback, and ensure compliance with manufacturing standards.
Use Cases
- •Quality assurance for customer interactions
- •Compliance monitoring and reporting
- •Customer feedback analysis
- •Service quality metrics tracking
Benefits
- •100% interaction coverage
- •Automated compliance checks
- •Real-time quality insights
- •Proactive issue identification
OI Platform
Build custom applications for production planning, inventory management, and operational workflows.
Use Cases
- •Custom production planning applications
- •Inventory optimization workflows
- •Supply chain coordination tools
- •Quality control automation
Benefits
- •90% faster deployment than traditional development
- •Tailored to your specific manufacturing processes
- •Integration with existing systems
- •Scalable and adaptable solutions
Ready to transform your manufacturing operations?
See how Oversai's platform can help solve your specific challenges and improve operational efficiency.
TRANSFORM YOUR OPERATIONS
Ready to streamline your workflows?
Join hundreds of operations teams who have simplified their processes, reduced costs, and improved customer satisfaction.