We build software for the operators who keep the world running.
Oversai helps operations teams cut through noise and turn complex data into clear actions—so they can move faster, improve quality, and deliver better customer experiences.
What we build
A complete software stack for CX operations.
From monitoring to automation to unified data—Oversai helps teams move from insight to action with less overhead.
Operations Intelligence
A unified view of customers, work, and outcomes—so teams can act with confidence.
Observability
Measure quality, capture VoC, and monitor humans + AI agents in real-time.
Omnichannel
One workspace for every channel—where AI handles the routine and humans handle the hard.
How we work
Built like a product team. Run like an ops team.
We measure outcomes, remove friction, and iterate quickly. The goal is simple: help operators win.
Start with the workflow
We map the reality of how work happens—handoffs, edge cases, and SLAs.
Instrument everything
If it matters, it should be observable: quality, speed, cost, and customer impact.
Automate with guardrails
Use AI where it’s safe and valuable; keep humans in control where it counts.
Ship improvements weekly
Small, measurable changes beat big, risky rewrites.
Our Philosophy
The Oversai Manifesto
We answer to customers, not VCs. No boards, no limits, mission over ego. We believe in building with freedom as our core value.
Why we built this
SaaS: The Lies We All Bought Into
"For the last 20 years, we've been sold a lie. That more software means more productivity. But business software was built the wrong way."
Build with Oversai
If you’re an operator (or you build for operators), we should talk. We’ll show you what’s possible in weeks—not quarters.