Switch from Evaluagent.
Get Real-time AI QA
While Evaluagent relies on batch processing and sample-based QA, Oversai monitors every conversation with AI-powered real-time analysis and integrated voice of customer. Better insights, better value.
Why Switch from Evaluagent to Oversai?
Here's what Oversai offers that Evaluagent doesn't:
Sample-Based Coverage
Evaluagent samples interactions for QA. Critical quality issues go unnoticed in most conversations.
Batch Processing
Evaluagent processes interactions in batches, meaning you're always reacting to yesterday's problems, not preventing today's issues.
Manual Review Focus
Heavy reliance on manual review processes slows down feedback loops and reduces the ability to scale quality assurance.
Limited AI Agent Support
Evaluagent focuses primarily on human agents. As AI agents handle more conversations, you're blind to their quality.
Oversai vs Evaluagent: The Numbers Don't Lie
See how Oversai outperforms Evaluagent across every critical metric
| Feature | Evaluagent | Oversai |
|---|---|---|
| Interaction Coverage | Sample-based QA Limited coverage | 100% Coverage Every interaction analyzed |
| AI Agent Monitoring | Limited Human agents focus | Full Support AI + Human agents |
| Quality Analysis Speed | Batch processing Delayed insights | Real-time AI-powered instant analysis |
| Voice of Customer | Separate tool needed Additional cost required | Included Built-in sentiment analysis |
| Automated Scoring | Manual review Time-consuming process | AI Automated Instant quality scoring |
| Pricing | Premium pricing High costs | Competitive Transparent, better value |
Join Companies That Switched from Evaluagent
Real results from real customers
From sample-based to comprehensive monitoring
Eliminated manual QA processes
Real-time vs. delayed insights
"The Oversai team brings together three key pillars that make their solution highly recommended. First, they have solid experience and a deep understanding of QA processes within customer service operations. Second, they have strong technological expertise and are building their solution on a foundation we believe will be truly disruptive—one that could redefine roles like QA analysts in just a few years."
Mateo Figueroa
Solu - Customer Service Operations
Why Oversai Wins Over Evaluagent
100% Coverage, Not Sampling
Evaluagent samples interactions. Oversai analyzes every single conversation, ensuring no quality issues are missed.
Real-time AI Analysis
Get quality insights instantly as interactions happen. No waiting for batch processing or manual review cycles.
AI-Powered Automation
Oversai uses advanced AI to automatically score interactions and identify issues. Evaluagent relies on manual processes.
Integrated Voice of Customer
Built-in sentiment analysis and customer feedback analytics. No need for separate tools like with Evaluagent.
Monitor AI Agents Too
Modern contact centers use AI agents. Oversai monitors both AI and human agents—Evaluagent focuses on human agents.
Better Value Pricing
More features, better pricing. Oversai offers transparent costs with comprehensive QA capabilities included.
Ready to Switch from Evaluagent?
Join contact centers that switched from Evaluagent to Oversai. Get 100% interaction coverage, real-time AI-powered QA, and integrated voice of customer analytics—all in one platform.
Dedicated support to migrate from Evaluagent seamlessly
Get up and running quickly with expert setup support
Expert onboarding and ongoing support included
Other QA Platform Alternatives
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