WhatsApp built for AI
Understand every WhatsApp conversation.
AutoQA, Voice of Customer, and sentiment analysis for WhatsApp. Score 100% of WhatsApp conversations, detect churn risk, and surface what customers actually say — across every message.
Official Meta Business Partner — native WhatsApp Business API quality and VoC coverage.100% WhatsApp Coverage, Zero Manual QA
Every WhatsApp conversation is scored, analyzed, and tagged automatically. Catch sentiment drops, compliance risks, and product issues before they spread.
WhatsApp AutoQA
AI quality assurance on 100% of WhatsApp conversations — no sampling
Sentiment Analysis
Real-time emotion, frustration, and effort scoring on every WhatsApp message
Voice of Customer
Topics, themes, and churn signals surfaced from every WhatsApp conversation
What WhatsApp AutoQA + VoC surfaces
From quality and compliance to product feedback and churn signals — analyzed automatically on every WhatsApp conversation.
Quality scoring
Auto-score every WhatsApp conversation against your scorecard
Sentiment analysis
Detect frustration, happiness, and emotion shifts in real time
Voice of Customer
Surface top topics, issues, and themes across WhatsApp
Churn risk detection
Flag at-risk customers from their WhatsApp messages before they leave
Compliance monitoring
Catch regulatory and policy violations on every WhatsApp message
Agent coaching
Identify coaching moments and strengths from actual WhatsApp conversations
AI agent QA
Monitor AI bot replies on WhatsApp for hallucinations and brand safety
Product feedback
Turn WhatsApp complaints and requests into product signals
CSAT & effort scoring
Predict satisfaction and effort automatically from each conversation
100% of WhatsApp orders monitored with Oversai
Helppo, a Colombian producer and distributor, unified WhatsApp quality and customer sentiment with Oversai. Every conversation is auto-scored for quality, customer effort, and satisfaction — lifting CSAT by 20%.
Read Helppo Case Study
Spot Churn Risk Before It Hits Revenue
WhatsApp is the channel where customers are most honest. Oversai turns every message into a signal: quality score, sentiment, topics, compliance, and churn risk — in real time.
WhatsApp conversations scored
Less manual QA effort
Sentiment & churn alerts
CSAT lift (Helppo)
Ready to Understand Every WhatsApp Conversation?
Join teams using Oversai for WhatsApp AutoQA, Voice of Customer, and real-time sentiment analysis.