VoC usage and ROI calculator.
Compare manual Voice of the Customer review against Oversai VoC using fixed platform access plus metered usage.
VoC results
Fixed access plus metered usage.
Manual cost today
$46,429
What your current sampled manual workflow likely costs in analyst time.
Manual cost at 100%
$464.3K
What full coverage would cost if you tried to do it all manually.
Platform access
$6,000
Annualized fixed platform access based on the monthly fee above.
Metered usage
$13,500
Annualized usage charge from monthly interactions and usage rate.
Oversai annual cost
$19,500
Platform access plus metered usage.
Annual savings
$444.8K
Savings versus staffing analysts for 100% manual coverage.
Coverage lift
10x
Compared with your current 10% manual coverage.
Estimated ROI
2,281%
Annual savings divided by annual Oversai cost.
What this means
Current manual model
At your current assumptions, the team is reviewing about 1,500 interactions per month, using about 100 analyst hours.
Full coverage manually
To cover 100% manually, you would need about 7.1 full-time analysts doing this work continuously.