AutoQA
Score conversations automatically and catch quality issues before they become customer churn.
AutoQA + Voice of Customer
Automate QA.
Hear every customer.
Analyze 100% of calls, chats, tickets, and emails. Find quality gaps, customer friction, and coaching opportunities automatically.
30 minutes · No preparation required
SOC 2 ready 100% coverage Omnichannel
80%
less QA time
BIA Energy
2% → 75%
QA coverage
Gabb
4.9/5
verified rating
G2 reviews
See the combined workflow
See QA and customer signals side by side.
Bring your scorecard or support workflow. We will show how Oversai connects QA evidence, customer friction, and coaching in one operational view.
Book Your Demo
30 minutes. No preparation required. Leave with a practical implementation path.
Customer proof
Trusted by teams running real customer operations.
BIA Energy
80% less QA time
ETEX
100% QA automation
TeamWhale
6× QA efficiency
Gabb
QA coverage grew from 2% to 75%
4.9/5 on G2
“Oversai lets us grade 50% of our interactions compared with less than 2% before.”
Works with the tools you already use
Salesforce
Zendesk
Kustomer
Freshdesk
HubSpot+More
What teams see first
One view for QA, customer sentiment, and coaching.
The first view leads with AutoQA and VoC because those are the fastest wins: find the conversations that matter, understand why they matter, and give team leads the evidence to act.
100%
interaction coverage
Move beyond random QA samples and see what is happening across voice, chat, email, and tickets.
80%
less manual QA work
Let AI pre-score interactions and route human attention to exceptions, trends, and coaching moments.
4.9/5
rating on G2
Verified reviewers highlight easier evaluations, broader coverage, clear reporting, and responsive support.
Voice of Customer
Track customer sentiment, topic trends, and friction patterns without waiting for survey volume.
Coaching
Turn QA evidence into coaching plans, focus areas, and follow-up accountability for team leads.
Built for operational proof
See the scorecard and the customer signal side by side.
- Customer and agent sentiment in one operational view
- AI metrics for scorecards, compliance, churn risk, and upsell signals
- Coaching evidence tied directly to real customer interactions
- Integrations with the platforms your agents already work in
Quality signal
81.8%
Appropriate apologising tracked automatically.
Revenue signal
4.2%
Upsell opportunities surfaced from conversations.
Ready when you are
See every customer signal—and what to do next.
See the workflow on your scorecard, customer conversations, and support stack—not a generic sales deck.
See Oversai on my operation30 minutes · No preparation required