AutoQA
Score conversations automatically and catch quality issues before they become customer churn.
AutoQA + VoC platform
AutoQA and VoC.
Move faster on quality issues, coach with evidence, and improve customer experience across every customer conversation.
SOC 2 ready 100% coverage Omnichannel
Works with the tools you already use
Salesforce
Zendesk
Kustomer
Freshdesk
HubSpot+More
What teams see first
One view for QA, customer sentiment, and coaching.
The first view leads with AutoQA and VoC because those are the fastest wins: find the conversations that matter, understand why they matter, and give team leads the evidence to act.
100%
interaction coverage
Move beyond random QA samples and see what is happening across voice, chat, email, and tickets.
80%
less manual QA work
Let AI pre-score interactions and route human attention to exceptions, trends, and coaching moments.
3-7
day setup path
Connect the tools your team already uses, then start reviewing quality and sentiment evidence.
Voice of Customer
Track customer sentiment, topic trends, and friction patterns without waiting for survey volume.
Coaching
Turn QA evidence into coaching plans, focus areas, and follow-up accountability for team leads.
Built for operational proof
See the scorecard and the customer signal side by side.
- Customer and agent sentiment in one operational view
- AI metrics for scorecards, compliance, churn risk, and upsell signals
- Coaching evidence tied directly to real customer interactions
- Integrations with the platforms your agents already work in
Quality signal
81.8%
Appropriate apologising tracked automatically.
Revenue signal
4.2%
Upsell opportunities surfaced from conversations.
Book the demo
Book a demo with Oversai.
Pick a time to walk through AutoQA, VoC dashboards, integrations, and the setup path for your current support stack.
Book Your Demo
30 minutes. See the screenshots in context. Get an implementation plan.